Conference Sessions A Black Hole or Door to Infinity and Beyond? John Edwards Best Practices for Implementing Your New Electronic Health Record System Jordan Oshlag and Joseph Passeneau Champions of Change Holly Hakes Eliminate Appointments, Improve Outcomes Lynn M. Madden and Andrew Quanbeck Enhancing the Capacity of a System of Care to Deliver Trauma-Informed Treatment for Substance Use Disorders Norma Finkelstein and Laurie Markoff Expanding SBIRT Beyond the Walls of Primary Care Enid Watson Finding Your NIATx Way Mat Roosa and Tom Zastowney Implementing Electronic Medical Records Jim Evans and Diana Wolf Increase Admissions, Revenue, and Referrals with Group Services Brian Boomgarden Increasing Father and Family Engagement in Women's Recovery Mark Zehner Integrated Continuum of Care for Women in Treatment Rachel Hoffman and Vince Brancaccio Integrating with Primary Care Raymond V. Tamasi Jump In! Making the transition from a grant-funded system to third-party billing Vanessa Kuhn NIATx and Drug Courts Hilary Curtis Patient Financial Counseling Patrice M. Muchowski Residential Treatment Redesign Barbara Dacri Serving Transition Age Youth Vanna Souksavath Success Stories from the NIATx-HIV/AIDS Project Janet Bardossi The South Dakota Model Charlie Day Virtual Treatment with Avatar-assisted Therapy Dick Dillon Web-based Behavioral Healthcare Assistance for Youth Judith S. Harmon