ABOUT THIS WEBINAR: Benchmarking is a powerful management tool that is a strong contributor to organizational effectiveness. In this webinar, Dr. Paul Lefkovitz will discuss how metrics and benchmarking can assist alcohol and drug abuse providers and mental health providers to achieve a level of efficiency and effectiveness never before thought possible. To register for this event, please click on this link, or copy and paste into your browser: http://tinyurl.com/3qrpk6w Please read the following important messages before registering for this event:  FADAA uses WebEx as our online event system.  Audio for the event is accessible via the internet. To receive audio, attendees must join the event by using computers equipped with speakers. There is no teleconference for this event.  Once the host approves your registration, you will receive a confirmation email message with instructions on how to join the event. To avoid problems with log-in and receiving credit for attendance, please use the confirmation email to join the event. This email is coded with your registration information. Also, please confirm that email from "[email protected]" is not blocked as spam or junk by your email server. ABOUT THE PRESENTER: Paul M. Lefkovitz, Ph.D., is President of Behavioral Pathway Systems, an organization headquartered in Indianapolis, Indiana that specializes in benchmarking in behavioral health, alcohol and drug, and human services. A licensed clinical psychologist, he has held progressive leadership positions since 1974 within the hospital and community-based sectors of the industry, including a number of years at the CEO level. He has been an active contributor to the professional literature and is a frequent presenter at regional and national conferences.